Things are not going well for Samsung at the moment. The South Korean giant has been in the news for a quite some time regarding the explosions of their flagship Galaxy Note 7. It all started when a Note 7 exploded in man’s hand in the US. Since then, there were nearly 55 units of Note 7 have to be caught in the explosion.
What happened next is the history. For the first time in the smartphone industry, we have seen a smartphone recall and that too not in just one country, but globally. That being said, Samsung released the Note 7 at the end of September saying that the new version will be defined as ‘Safe’ Note 7s.
That didn’t go Samsung’s way either. In a beautiful morning, a passenger who boarded a flight with his ‘Safe’ Note 7 said that omitted fire and as a result, the plane was delayed for some time. Later on, there were a couple of other incidents as well stating the same.
With all the ‘Safe’ Galaxy Note 7s exploding, Samsung was left with no option and temporarily halted the production of the smartphone. After nearly 24 hours, when I woke up in the morning, I saw Theverge’s article on Facebook saying that the company is permanently stopping the sales and production of the Galaxy Note 7.
Interesting part is, Samsung is not taking this blow as serious as we thought. Instead, the vendor is sending fire explosive boxes to all the customers who bought the handset to safely pack it and return back to them. Also, they are offering certain amount of goodies for people who purchased the Note 7 along with a replaced Galaxy S7 or S7 Edge. Furthermore, the company is offering full refund of the phone, which is insane.
What surprised me is that ‘Why Samsung is on the funnier side?’. Well, I don’t have answer for this question. It is worth noticing that Samsung may have incurred nearly $18 billion of loss with the Note 7. Don’t convert the number to Indian currency as you may end up failing to read it in words, same as me.
To justify our headline, the same thing happend with Nokia as well back in 2007. Several Nokia batteries were caught in fire, which led the company to lose the customer trust. The same is happening with Samsung now. I am using an Samsung Galaxy A9 Pro right now. When I asked one of my colleagues to use the device for a while, he blatantly rejected to use it.
The Galaxy Note 7 is a huge loss for the company and it is the flagship device as well, which made things even worst for the vendor. Rumors are already rife regarding the next generation Galaxy Smartphone- the Galaxy S8 and an exact date also revealed online saying that the phone will be launched on 26th February, 2017. To be precise, it will be launched at the MWC 2017.
Here’s a poll for all the readers of this post! Will Samsung be able to regain the lost pride with their upcoming phones and gain the lost trust? Let us know your thoughts in comments section below.