Indian mobile phone manufacturer Micromax has announced special offer for its features phones. The company has announced 100 days replacement offer on its feature phones.
Currently, the Micromax 100 days replacement offer is valid for 10 feature phone models – Micromax X1i, x706, x424, x740, x730, x904, x570, x512, x412, and x726. If your device has any problem then you can get your phone replaced within 100 days of purchasing it.
- Applicable for activated devices.
- Eligible when device is under warranty.
- If Software does not rectify the concern.
- Eligible if device needs a hardware repair.
- Replacement device will be of the same or equivalent model.
Commenting on this, Shubhodip Pal, Chief Marketing and Commercial Officer said “In the last few quarters, we have invested heavily and worked diligently to improve our service experience. We have a large base of feature phone users and for these valued users one of the key proposition for buying their phone is a great after sale service experience. Taking our promise, a step ahead, we are now bringing a care free user experience for all the feature phone customers offering them full replacement within 100 days of purchase, if any problem arises.”
He further added that “the service team is working towards improving the overall customer service experience at the service centres, which includes building a more professional environment, getting the service right at first shot and recruiting trained service executives amongst some of the other initiatives.”